海外在住のお客様にスムーズに商品を購入していただくためのガイドページです。
This is a guide page for overseas customers to purchase products more smoothly.
固定ページ
海外発送のガイド
GLOBAL SHIPPING GUIDANCE
IMPORTANT NOTICE
(Before you order)
1) Only whole beans are available for overseas shipping
Due to longer delivery times for international shipping, we do not ship ground coffee as it deteriorates more easily.
Thank you for your understanding.
If you place an international order for ground coffee, it will be canceled.
Please make sure to select "Whole Beans" from the dropdown menu, as shown in the photo below, before placing your order.
2) For Domestic Shipping within Japan
Click “Ignore Worldshopping service” (see photo below) to disable the forwarding service.
Ground coffee is available for domestic orders.
International Shipping
When you access the website from overseas, the “WorldShopping Cart” will be displayed automatically.
Add your favorite items to the WorldShopping cart.
Click “Add to Cart” of the WorldShopping banner to proceed to buy your favorite items.
The cart will only appear for items that can be purchased from your country.
→Explore WorldShopping Guide for More details.
Fee
World Shopping will charge 10% service on the “Total Product Price”*.
Once we deliver the product to World Shopping,
you will receive another payment request from World Shopping containing International Shipping Fee, Handling Fee and Other Fees (If any).
→See World Shopping Fees for details.
*Total Product Price=(Product Price + Domestic Shipping Fee in Japan).
Payment
About Overseas Delivery You can request “Worldshopping" to buy itmes on behalf of you and to have them shipped.
WorldShopping purchases Japanese products on your behalf and delivers them around the world.
→Explore How WorldShopping Purchases and Delivers As Your Agent to know more.
For Overseas Customers
As WorldShopping buys a product on behalf of the customer, we can not accept any changes in the order such as (order cancellation, returns) once an order has been placed with WorldShopping. We request your understanding of the issue and please confirm all the product details before placing the order.
→For more details, see here.
About Inquiries
MUI staff primarily provide support in Japanese only.
For inquiries regarding international shipping services, payment errors, or other overseas shopping system issues,
please contact WorldShopping via the link below.
Staff fluent in your native language will assist you.
* English： WorldShopping Contact
* Simplified Chinese： WorldShopping Contact
* Traditional Chinese： WorldShopping Contact
* Korean： WorldShopping Contact
